Frequently Asked Questions (FAQ)

We accept Visa, MasterCard, American Express, Discover, and PayPal.

Standard shipping takes 5-7 business days. Expedited options are available at checkout.

Once your order is shipped, you'll receive a confirmation email with a tracking number. Tracking Page

We offer a 30-day return policy for unused and unopened items. Contact us to initiate a return.

Contact our customer service with your order number and reason for return. We'll provide return instructions and a prepaid shipping label.

Yes, we carefully select and test all products to ensure they meet high standards of quality and safety.

Reach us via email at support@thepawsomepetplace.com or by phone at 1-800-123-4567, Monday to Friday, 9 AM to 5 PM (EST).

Yes, sign up for our newsletter to stay updated on the latest deals and special offers.

Yes, sign up for our newsletter to stay updated on the latest deals and special offers.